Archive for May 2021

What Is IPTV And How Can It Help You Serve Customers More Effectively?

IPTV (or Internet Protocol Television) is fast becoming the new normal for consumers of traditional television media. No longer are customers sticking to the traditional route of cable or satellite television, as more and more people realize the benefits of having instant access to their favorite TV shows and movies. But what exactly is IPTV, and how does it help you as a company meet customer demands?

What Is IPTV?

IPTV is simply an alternative way of delivering traditional media to customers. Rather than using satellite or cable, your customers access your content via the internet. As you can imagine, this opens up a range of possibilities for your customers as they no longer have to be in a particular spot at a particular time to catch their favorite TV show.

IPTV eradicates the need for busy customers having to rush home on the subway to catch their 7pm show, because with IPTV they can access it on any device, provided they have an internet connection of some kind. Essentially, IPTV uses the Cloud TV platform to create and distribute the material from the network to any device that can play video, such as smartphones, smart TVs, laptops, or desktops.

What Are The Benefits Of IPTV?

Well, when looking at the benefits you really need to think about two things. First, why is this good for our customers. and second, why is this good for our company. We’ll start with customers first, of course, because this is no doubt your priority, but we’ll finish the post with some reasons it will benefit your company too.

Benefits For Your Customers

The first benefit is something we’ve covered, but it’s important. IPTV is convenient. That’s the bottom line. Customers today are in a rush, everybody leads a busy life, and convenience is king. Being able to tune into their favorite shows on the go is not only an enormous benefit, but to many customers it’s a necessity.

Generally, IPTV is less expensive for customers than traditional satellite or cable too. So much so, that over the last year more and more customers have been removing their cable and satellite TV packages from their home, claiming that it simply costs too much money, and many of the packages include channels that they simply never watch. With IPTV, they won’t have this problem.

There are plenty more benefits to customers, but this last point is a salient one. We live in a digital age, and IPTV is a huge part of that movement. People like things to be convenient in terms of being able to access everything they need from the same place. Imagine a scenario where customers can access content via video platforms such as the ones your company already provides, but with the live TV that they are used to too. Everything a customer needs, all in one place. What’s not to love about that?

Benefits For Your Company

The major point to drive home here about how it benefits your company, is that it places you right on the cutting edge. Tides are changing in the media consumption world, and we are edging ever closer to the end of cable and satellite TV being the norm. Placing your company in a position early, to capitalize on customers changing interests and increasing demand for a more convenient way to watch TV can only be a good thing for you.

Besides that, though, IPTV is also a really convenient solution for you as a company. There are plenty of businesses already in place right now that can help your company set up and manage IPTV so that you can satisfy your customers. One such example is Divitel, and their website is a great place to go for more information about how they can simplify the IPTV process and help you take the next step towards being at that cutting edge that we spoke about above.

Final Verdict

The focal point that you should take away from this post is that IPTV isn’t just a quick trend that has blown up overnight and will pass again in a few weeks’ time. We’ve been heading towards IPTV being the new normal for a long time now, and the sooner companies like yours place themselves in a position to be able to provide these services, the better it will be for you and your customers.